Mystery Customer InsightOur mission
App testing should be for everyone
We believe an indie developer deserves the same honest, real-world feedback that big studios pay thousands for. So we built a place where anyone can get it — for free.
Why we exist
Getting an app in front of real users used to mean an enterprise QA contract, a paid tester panel, or begging friends for feedback. Real usability testing — humans, real devices, honest answers — sat behind a price tag most indie developers simply cannot justify.
Mystery Customer Insight removes that barrier. A developer submits an app with a short scenario and a few questions; human testers run it on their own phones and tablets and report back what actually happened. No subscriptions, no hidden fees, no gatekeeping.
The platform is operated by the non-profit NGO “POGOVORIMO”. We are not here to sell testing seats — we are here to make honest product feedback a public good for the people who build software on their own.
What we stand for
Free, and staying that way
No subscriptions, no per-tester fees, no paywalled reports. Submitting an app and reading the results costs nothing — that is the whole point.
Real people, real devices
Every test is run by a human on their own phone or tablet — not bots, not emulators, not synthetic scripts. You get honest reactions from actual users.
Built for indies
Solo founders and small teams rarely have a QA lab or budget for a paid testing panel. We level that field so a one-person app can be tested like a funded one.
A community, not a vendor
Testers try new apps and their feedback genuinely shapes what ships. Developers and testers help each other — the platform just connects them.
Join the people behind better apps
Whether you build apps or love trying new ones, there is a place for you here. It is free to start.